Accessibility Information

Visiting

Accessible Facilities

There is easy access to the Theatre via the glass door on Westgate, to the right of the Victorian Theatre building. We have power-assisted doors with push buttons inside and outside the glass door at this entrance. You can use the accessible entrance for shows in both the Walker Studio and the Matcham Auditorium, to get to our daytime Box Office when buying tickets, or for visiting our café bar.

Both the Matcham Auditorium and the Walker Studio have accessible toilet facilities with ramped access.

When buying tickets during the day or drinks and snacks at our café bar, we have a counter which is low enough for wheelchair users to use easily.

Discounted and Free Carer Tickets

Disabled customers can get a free carer ticket if you need to bring someone to help you come to a show. Free carer tickets cannot be booked online and are only available at the box office or by calling 01924 211311.

If you need a wheelchair space, please let us know when you book your tickets. There are discounted tickets for all shows for wheelchair users and their carer or companion.

Wheelchair Spaces

Our larger space, the Matcham Auditorium, has eight wheelchair spaces in the Stalls (ground floor). There are lots of wheelchair spaces in the Walker Studio, which we use for smaller shows, workshops and events.

Wheelchair spaces are not available in the Dress Circle or the Upper Circle of the Matcham Auditorium as these areas can only be accessed via the stairs and Theatre Royal Wakefield currently has no lift.

BSL Performances

BSL interpreted performances are for Deaf BSL (British Sign Language) users and are signed live onstage by a BSL interpreter. Our next BSL interpreted performances are:

West Side Story: Thursday 1 September 2022

Dick Whittington: Thursday 8 December 2022

Relaxed Performances

Relaxed Performances are designed as an informal theatre environment. These performances have quieter sound levels and some lights left on in the auditorium. They are specifically designed with for people with an autistic spectrum condition, learning disability, sensory or communication disorder, but of course, EVERYONE is welcome at ALL of our performances. Performances of this kind may also be suitable for some families with young children and elderly audience members that may sometimes need to move around during a performance.

Theatre Royal Wakefield has a social story so you can see what the theatre spaces look like before you come to a show.

Our upcoming Relaxed Performances are:

Dick Whittington: Thursday 1 December 2022, 10am

Induction Loop

An induction loop system is installed in our Matcham Auditorium for hearing aid users. Please ask a member of staff when you get here if you would like some help using this.

Guide Dogs

Guide dogs are admitted.