Under normal circumstances, our Box Office is open Monday to Friday 10am - 5pm (or until half an hour after a performance starts). We are only open on Saturdays if there is a performance in either The Matcham Auditorium or The Walker Studio. Visit our What's On page to see if we have show on the day you plan to visit. We are only open on Sundays and Public Bank Holidays if there is a performance, from one hour before the first performance.
Buying and collecting tickets
During the day when purchasing tickets in advance for a show, the box office will be located in the new Café/Bar area so that you can purchase tickets and also a coffee or cake. When arriving for a performance, the new box office will be closed (the bar remains open) and tickets will be collected and bought from the Pre-show ticket sales and collection desk, which is located where the old box office was in the Matcham foyer. The Pre-show tickets sales and collection desk will be open 90 minutes prior to any performance in either the Matcham Auditorium or Walker Studio.
Our Box Office staff can help advise you on where to sit or to help with prices. Ticket discounts are available for Theatre+ members, click here to find out more about Theatre+.
The easiest way to book is through our online booking process via the What’s On page
Telephone us on 01924 211 311 for instantly confirmed credit/debit card bookings.
Call in at the Box Office on Westgate through the Centre for Creativity entrance.
Send a cheque made payable to ‘Theatre Royal Wakefield’, at Theatre Royal Wakefield, Drury Lane, Wakefield, West Yorkshire WF1 2TE.
All transactions will incur a £1.75 booking fee. If you want us to send out your tickets then £1 per booking is added to your final total for this, you can also choose to collect from the Box Office for which there is no postage charge. If you do not receive a confirmation email please contact Box Office.
Concessions and discounted tickets must be requested when booking a ticket. When available, these apply to under 16s, full-time students, those in receipt of means tested benefits, over 60s and those who are registered disabled.
Please produce proof of eligibility each time a booking is made, if made over the phone you will be asked for this upon collection of tickets. You will be offered the best concession at the time of booking.
You do not need to purchase a ticket for babies under 18 months old if they don't require their own seat.
Tickets can be exchanged up to 48 hours before the performance. There is a charge of £1 per transaction for this service. All tickets from a booking must be returned to the theatre before an exchange can be actioned. We cannot exchange part of a booking, only complete bookings. Refunds will not be given.
Discounts are currently available for parties of 10 or more at most performances.
16 to 25 Year Olds
We now offer a special rate of £5 for 16 to 25 year olds who buy tickets on the day of a performance. For more information contact the Box Office.
Only one offer applies to any one ticket, subject to availability, and must be requested at the time of purchase.
All tickets include a £1.75 supplement, the proceeds from which will enable Theatre Royal Wakefield to continue delivering a varied and entertaining programme of work.
Lost Property Policy
Please click here to download a copy of our Lost Property Policy.
Elsewhere in Wakefield
Apart from our great programme of shows here at Theatre Royal Wakefield, there are plenty of things to see and do in the Wakefield district; keep up with the latest news and events at Experience Wakefield.
We're also working with local venues as part of the Wakefield Cultural Consortium.